Privacy Policy

1. Information We Collect

We collect information needed to operate the service, including account email addresses, account and subscription information, credits and usage records. We also process the images, videos, audio, text and prompts you submit to our AI tools, together with the results of those requests.

Our systems may record basic technical information such as IP addresses, browser details and diagnostic or security logs to maintain the service, prevent abuse and resolve technical issues.

2. Google Sign-In

If you sign in with Google, we receive your Google account email address and authentication-related identifiers needed to create, identify and secure your aiLabs account. We retain the account information needed to maintain your sign-in and account.

We do not request access to your Gmail, Google Drive, contacts, calendar or other Google Account content. Google Sign-In information is used for authentication and account security, not for advertising, and is not sold. It may be processed by service providers supporting our hosting or account security, solely as needed to operate the service.

3. AI Processing and User Content

We use content you submit to carry out the AI processing you request and deliver the results. Depending on the feature, the content required for that operation may be processed by third-party AI providers. Their handling of that content may also be subject to their privacy policies.

We do not use submitted prompts or media to build advertising profiles. Content may be held temporarily for processing and technical troubleshooting.

4. Payments

Payments and subscriptions are processed through providers such as Stripe and PayPal. We receive information needed to confirm and manage transactions, such as payment status, amounts and subscription details. We do not store full payment card numbers.

5. Cookies and Analytics

We use cookies or local browser storage for essential features, account sessions and preferences. We also use Google analytics and advertising technologies to understand site usage and measure campaigns. These services may process browser, device, interaction and network information under their own privacy policies.

You can manage cookies through your browser and, where available, through our site's cookie preferences.

6. Data Sharing

We share information with hosting, security, payment, analytics and AI-processing providers when needed to deliver or support the service. We may also disclose information when required by law or to protect the service and its users. We do not sell personal information.

Information may be processed in countries outside your country of residence, including where our service providers operate.

7. Data Retention and Security

Uploaded and generated media are intended to be temporary and are normally removed from our processing systems within 24 hours, often sooner. Technical issues may occasionally delay removal. Account, transaction and technical records are retained as needed for operation, security, accounting or applicable legal obligations.

We use technical and organizational safeguards intended to protect information, although no online service can guarantee absolute security.

8. Your Choices and Privacy Requests

You may deactivate your account using the available account settings. Deactivation does not necessarily erase all account or transaction records. To ask about your information or request access, correction or deletion where permitted by applicable law, contact us using the email below.

9. Changes and Contact

We may update this policy as our services or privacy practices change. The latest version will be published here with an updated date.

For privacy questions or requests, contact aiLabs LLC at contact@ailabs.art.